To be deemed eligible for the NDIS provider, you must be an Australian citizen, a permanent resident of Australia or hold a special category visa, and meet the following requirements:
- Aged 65 years or under
- Have a disability that attributes to one or more intellectual, cognitive, physical, neurological or sensory impairments, or one or more impairments attributing to psychiatric conditions;
- And your disability or impairment is permanent, or likely to be permanent;
- Disability or impairment significantly impacts your functional capacity in one or more areas, such as communication, learning, mobility, self-care, social interaction and self-management;
- Impairment affects your capacity for social and economic participation;
- Support needs in relation to your disability or impairment are considered to be lifelong
I’m eligible! How can I access the NDIS?
If you are eligible, you will need to call NDIS on 1800 800 110 to request an Access Request Form. You may need input from your GP or medical specialist/s as well as copies of any assessment, health care reports or other forms of evidence to support your application. If you already have this information readily available, you are off to a good start with planning for your planning meeting with NDIS! Once you have your Access Request Form, you have 21 business days to return it to NDIS for processing. We are happy to offer you advice on this if you need it.
How do I know if my application has been processed?
Once the NDIS have received and processed your Access Request Form, a Local Area Coordinator will contact you to arrange a planning meeting. While you are waiting for this call, it is a good idea to start thinking about what support you need and what you would like in your plan. We are happy to help you gather your thoughts so you are prepared for your meeting.
How can OSAN Ability Assist help during this process?
OSAN Ability Assist can support you and work with you to develop your goals, listen to your needs, preferences and work with you to develop your support plan so you feel ready for your meeting with NDIS. We can talk to you over the phone or meet with you at a location convenient to you. There is no obligation to receive services from OSAN Ability Assist.
What is an NDIS Planning Meeting?
Your Planning Meeting can be either face to face in a location convenient to you, or over the phone with a NDIS Planner or a Local Area Coordinator. During this meeting, you’ll be asked about your goals and your day to day life. This is where your
You may meet more than once in order to create a plan you feel comfortable with. Once you are happy with the plan you have developed with the Planner or Local Area Coordinator, they will submit your plan to the NDIS for approval. You will be advised of the outcome soon after and will be able to start using your funding based on your approved plan.
What are my NDIS Plan Management Options?
This is an important decision which will determine who manages your NDIS Plan and funding.
You options are :
Self-managing any part of your NDIS funding or budget gives you choice and control over the people that you pay to support you. Self-management means you are responsible for requesting and paying the invoices related to the supports you have received through your NDIS plan.
A registered plan management provider manages the NDIS funding for supports on your behalf. You can receive supports from service providers who are both registered and not registered with the NDIS.
NDIS (Agency) Managed
In this option, service providers claim directly from the NDIS when a support has been provided. The NDIS will only engage service providers who are registered with the NDIS.
Once approved, how do I access NDIS?
Once you have an approved plan, you will need to choose service providers who best suit your needs. Your Planner or Local Area Coordinator will issue you with an access code for myGov where you can then access your NDIS plan through the NDIS Participant Portal. This is also where you can see your budget, service bookings and other information related to NDIS.
You will be supported through this process by your Planner or Local Area Coordinator. Or you can choose to access one or more service providers to provide the supports approved in your plan. Otherwise, You will need to have a service agreement in place with each provider.
Feel free to speak to our friendly staff about some hints and tips on how the system works.
What services are OSAN Ability Assist approved for?
- Community Nursing Care
- Household Tasks/Cleaning/Gardening
- Assist Personal Activities
- Assistance with Travel/Transport arrangements
- Home Modification Design & Construction
- Personal Mobility Equipment
- Assistive Products for Personal Care and Safety
- Innovative Community Participation
- Plan Management
- Exercise Physiology and Physical Wellbeing Activities
- Vehicle Modifications
- Vision Equipment
- Accommodation/Tenancy assistance
- Assistive Equipment for Recreation
- Hearing Equipment
- Assistive Products for Household Tasks
- Home Modification – Design & Construction
- Household tasks/cleaning/gardening
- Assistance with travel & transport
- Communication and Information Equipment
- Therapeutic Supports
- Specialised Driver Training
- Custom Prosthetics
To speak to one of our expert staff regarding NDIS Services, please contact us
What if my needs change before my 12 month review?
Life is unpredictable and things can change! Your NDIS plan will be formally reviewed after 12 months, but if something changes in the meantime, you can have your plan changed to suit your needs.
Book a free personalised in-home consult to discuss your changing needs further and get the most out of your review.
If it’s more convenient to you, you can visit your nearest NDIS office for an Access Request Form. You will find NDIS office locations here
To help you with developing your plan, NDIS have provided a workbook for people to start writing down goals, ideas and needs. Click here to view a pdf version of My NDIS Planning Workbook Keep this workbook as a reference and make changes as you need to. You can also attend NDIS workshops and information sessions to help you understand more about the NDIS. Check out