Select Language
Select Language

Choosing the Right In-Home care Provider

Aged care worker assisting aged woman

Most individuals rarely think about in-home care for themselves or loved ones until something happens, such as a stroke, a fall, or some other serious condition or injury. When such an event occurs, you are forced to hire the first available in-home care provider, who may not have what it takes to care for your loved ones. 

But you deserve the best in-home care provider there is, one that is suited to you or your loved one’s needs. And that’s why we researched the best tips to consider when choosing a home care provider. Let’s discuss what we found out!

Tips to consider when choosing a home care provider

When selecting an in-home care provider, there is more to consider than just your health and support needs. You need someone who understands your emotional health, support, and spiritual needs, among others.

There are some vital questions you need to ask yourself before choosing an in-home care provider. They include:

  1. Their Reputation in the Community, Reviews and Staff Feedbacks

Most home care providers are very reputable and also have an excellent track record but do your own home work when searching for home care provider.

– Make sure homecare provider has a good reputation in the community

– Do homecare provider conduct home assessments to determine whether clients can receive the support they need

  1. Does the provider operate in your area?

Some in-home care providers service Australia-wide while others are only limited to their local suburbs or within a certain km radius.  OSAN ABILITY operates in major cities all over Australia but mostly in NSW, VIC and QLD.

  1. What is the breadth of services provided by the in-home care provider?

This is important as you may need a care provider that offers a wide variety of services. For instance, certain care providers offer services, such as Disability Accommodation, Disability Support, In-Home Aged Care, Allied Health, and Domestic Assistance, while others don’t.

The above questions should guide you in finding the best in-home care provider, or at least give you an idea of what to look for in an ideal provider.

Now that you know what you’re looking for in your ideal in-home caregiver, here are the best tips to consider when selecting an in-home care provider: 

1. Do your research

You need to be sure you can trust the in-home care provider with your health or that of a loved one. So first, find out if they have the required certifications, Covid19 Tested , Staff are vaccinated etc. Also, they need to meet care quality standards as required by the government. 

And what other better way to do that than use the internet. In this digital era, you can trust the internet to give you lots of information about the care providers. From people’s feedback about their experience with the in-home care providers to their price plans, you can get virtually all the information online. By reading people’s experiences with the care provider, you can easily determine if you are the right fit.

Also, do thorough research and make sure the organization has professional caregivers, nurses, physicians, and are established companies with years of NDIS experience. 

2. Interview the in-home care provider 

After narrowing down your search options to, say, top three agencies, you need to interview the agency representatives to make sure you’re hiring the right in-care provider. 

The interview with the care providers will help you in identifying several characteristics about them, including:

  • Their NDIS experience
  • Their values. You can compare these values with your own to make sure their value align with yours
  • Their background
  • Whether they have professional carers
  • Whether they meet care quality standards and government regulations.

Ideally, an excellent in-home care provider has trained professionals, including nurses, physicians, and caregivers, who can offer quality in-home care to you or your loved one.

Also, the agency should be licensed and meet the care quality standards as dictated by the government.

Finally, the agency should be NDIS registered, meaning you need not worry about funding, you can get quality care for yourself or your loved one who has a disability or an illness. 

3. Ask for recommendations

Recommendations from close friends or family members go a long way in finding an in-home health care provider you can trust. You can ask friends, colleagues, neighbours, or family members for referrals.  

Also, inquire from professionals in the healthcare field about the best in-home care providers they know. You can also ask your physician, nurse, or anyone who works in the field for recommendations.

Lastly, you can approach a local community resource and request them to link you with the best in-home care agency around. In Sydney, you can consult the NSW Department of Ageing, Disability & Home Care.

Getting Your in-home care from OSAN

OSAN ABILITY is an NDIS registered home care provider head quartered in Sydney, that offers you and your loved ones a variety of services, including:

We work hard to support disabled people and help in managing the current support systems. We meet care quality standards and have a good reputation in the in-home care service. Our customers are our priority and the drive to enhance people’s quality of life keeps us moving. 

Ready to meet our most able care team? Get in touch with us today!

Send us a message. We will get back to you ASAP!

For all urgent enquiries call

  • This field is for validation purposes and should be left unchanged.