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How A Support Coordinator Can Help With Your NDIS Plan

Explainer on How A Support Coordinator Can Help With Your NDIS Plan

Wondering how a support coordinator can assist you with your NDIS plan? Well, let’s break it down in simpler terms.

Support coordination is like having a helpful guide for your NDIS plan. A support coordinator is someone who teams up with you to make sure you’re getting the most out of your plan. 

They do this by connecting you to the right services and supports, keeping an eye on how your plan is coming along, and helping you become more skilled and confident in managing it.

In this blog post, we’ll walk you through what a support coordinator does, why it’s beneficial, and how to find the right one to suit your specific needs.

What is the role of a support coordinator?

A support coordinator is like a guide for your NDIS plan. They don’t manage your case or provide services themselves. Instead, they’re there to assist you in navigating the NDIS system effectively.

According to NDIS, the support coordinator can help you to:

  • Help You Achieve Your Goals: They assist you in understanding and using your NDIS plan to work towards your goals.
  • Connect You to the Right Services: They’ll link you up with NDIS providers, as well as other community, mainstream, and government services you might need.
  • Boost Your Confidence and Skills: Support coordinators help you become more confident in managing your plan and build the skills to coordinate your support effectively.
  • Keep an Eye on Your Budget and Progress: They’ll help you keep tabs on your plan’s budget and how you’re progressing towards your goals.
  • Prepare for Plan Reviews: When it’s time for your plan to be reviewed, they’ll make sure you’re well-prepared.

There are three levels of support coordination that can be included in your NDIS plan, depending on your needs and circumstances:

There are three levels of support coordination, depending on your specific needs:

  • Support Connection: If you just need some short-term help connecting with various types of support.
  • Coordination of Supports: For ongoing assistance in managing and coordinating your supports, addressing any issues, and helping you become more capable.
  • Specialist Support Coordination: This level provides support for complex situations that require specialist skills or interventions.

What are the benefits of support coordination?

Support coordination offers several advantages for NDIS participants:

  • Greater Choice and Control: You get to decide what support and services work best for you, giving you more control over your NDIS journey.
  • Quality Information and Advice: You have access to valuable information and advice that helps you make informed decisions about your support.
  • Improved Outcomes and Satisfaction: With the right support coordination, you can expect better results and greater satisfaction with the services you receive.
  • Enhanced Flexibility and Independence: It empowers you to manage your plan with greater independence and flexibility, tailoring it to your specific needs.
  • Community Engagement: Support coordination opens doors to more community involvement and allows you to pursue your interests with more opportunities.
  • Reduced Stress: Dealing with the NDIS system can be complex, but with support coordination, you’ll experience less stress and hassle, making the process smoother and more manageable.

How to find a good support coordinator?

Finding the right support coordinator can truly impact your NDIS journey. Here’s how to go about it:

  • Ask for Recommendations: Start by seeking advice from fellow NDIS participants, friends, family, or local disability organisations. They might know of great support coordinators.
  • Check Online Resources: Visit the NDIS website or the myplace portal to discover registered support coordinators in your area.
  • Reach Out and Inquire: Contact potential support coordinators and have a chat. Ask them about their qualifications, experience, availability, fees, and how they work.
  • Personal Connection: Select a support coordinator who really gets you, someone who understands your goals, needs, preferences, and values.
  • Trustworthiness and Reliability: Go for a support coordinator who is not only respectful and trustworthy but also dependable and responsive.
  • Communication Skills: Opt for a coordinator who’s a good communicator and a problem-solver, so you can easily work together.
  • Knowledge of NDIS: Ensure they have a good grasp of the NDIS system and know the local services and resources available. This way, they can guide you effectively.


Support coordination is a valuable NDIS service that helps you make the most of your plan. A support coordinator can assist you in understanding and using your plan effectively, connecting with the right supports and services, tracking your progress, and boosting your skills and confidence.

Remember, you have the freedom to choose the support coordinator who aligns with your goals, needs, and values. Prioritise those who are respectful, trustworthy, reliable, and responsive. Look for good communication and problem-solving skills and a solid understanding of the NDIS system and local services and resources. It’s your journey, and the right support coordinator can make a significant difference.

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